Refund Policy

Last updated: July 13, 2025

1. No Refunds Policy

🚫

STRICT NO REFUND POLICY

Sreemor operates a 100% NO REFUND policy for BG Eraser. All credit purchases are final and non-refundable.

2. Why No Refunds?

Simple Reasons:

🎁

Free trial available

3 credits for new users

⚡

Instant service

Credits used immediately

💰

Low cost

Starting from $0.08 per credit

🔧

AI processing costs

Real costs incurred per use

3. What's NOT Refundable

SituationRefundExplanation
😞Unsatisfied with results
❌Try free credits first
🐛Technical issues
❌We provide support instead
💳Unused credits
❌Credits never expire
🤔Changed mind
❌All sales are final
⏸️Service downtime
❌Temporary issues happen
🔒Account suspended
❌Due to terms violation

4. Try Before You Buy

🎯

We Encourage Testing:

  • 🆓3 free credits for all new users
  • 📸Test with your images before purchasing
  • ✅Check quality and processing speed
  • 💪Verify satisfaction before buying credits

5. Billing Disputes

Only Exception - Fraud:

  • 🚨Unauthorized transactions only
  • 📧Email us immediately: me@sumantakabiraj.com
  • 🕵️We investigate genuine fraud cases
  • ⚡Quick resolution within 3-5 business days

6. Legal Framework

Indian Consumer Laws:

  • 📜Consumer Protection Act, 2019: Digital services exemption
  • 🏛️Jurisdiction: Kolkata, West Bengal courts
  • ⚖️Governing law: Indian law applies
  • 🤝Arbitration: Preferred dispute resolution

7. Contact Information

Sreemor

📧

Email

me@sumantakabiraj.com

📍

Address

Kolkata, India

🕒

Support Hours

9 AM - 6 PM IST (Mon-Fri)

⚡

Response Time

Within 24 hours

💡

Before You Purchase:

  1. ✅ Use your 3 free credits
  2. 📸 Test with your actual images
  3. ✅ Verify the quality meets your needs
  4. 💳 Only then purchase credits

Remember: ALL SALES ARE FINAL!

This policy complies with Indian consumer protection laws and digital service regulations.